FAQs

Shipping

When should I expect my book(s) after ordering?
We aim to ship within 24 hours of placing an order. Shipping within the UK usually takes 1-2 working days. Shipping to Europe takes around 4-5 working days. Shipping to the USA, Canada, South America and Asia takes around 6-7 working days. Please note that these times are just a guide.

Pre-orders

I have changed my mind. Can I cancel a pre-order?
Yes, just send an email to store@idesine.com before the book is published, with your order number you received on your confirmation email.

I have moved address before my order has shipped, how can I change my order address?
Please send an email to store@idesine.com, with your order number you received on your confirmation email and your new full address.

Do you take the payment before publication date?
Yes, the full payment is taken from your account when placing the pre-order.