Returns Policy

You can return a purchase up to 30 days from receiving an order. It needs to be un-opened, in its original condition including the shrink-wrap intact. We recommend that you use a tracked / recorded delivery service.  

Returns Address

Hercules Direct Marketing
c/o idesine limited

11 Titan Drive
Peterborough
PE1 5XN
United Kingdom

Damaged or Faulty Products

In accordance with your legal right, if a product you purchased is damaged or faulty when delivered to you, we may offer an exchange or refund as appropriate. In this case, please return the product and we will be happy to investigate this.
 
Our policy on damaged products does not affect your statutory rights.